Reviews

Wonderful service, staff are excellent and very helpful. Would recommend this Optometrist.

Excellent friendly service. Highly recommend.

Professional and friendly staff. Large premises, modern equipment and good range of frames. Bill the Optometrist was excellent in researching into issues with my eyes, taking time to listen and providing solutions. Personally I have found a notable improvement in moving from one of the large optical chains to Vivid.

I couldn't have had a better experience. They are all friendly, professional and go out of their way to make you feel valued and important.

Very professional service, highly recommended

I have been with this practice for years - I do not wish or need to change - thankYOU

I would describe my treatment as very professional and competent. I strongly recommend Vivid Optical, which apparently won a national award recently. I can understand why it won that award.

My usual optometrist was on leave, but decided to see Miss Makan for this last appointment and found her to be very caring, helpful and thorough. I will be more than happy to see her again for my next eye examination.

I got an appointment on very short notice, literally ten minutes after I called. They were all extremely nice, the optometrist was highly competent and communicated everything in a patient and friendly manner. Won’t go back there anytime soon solely because my eye sight is too good :P

Nothing is too much trouble at Vivid Optical! My various visits have always been enjoyable. Professional standards are very high, caring and thorough. Front desk staff are lovely to deal with and rooms are very pleasant.

Always a good experience,

Excellent patient care and referral to optometrist ASAP

Friendly, welcoming, professional service. Couldn't ask for any better.

Amazing service didn’t even charge me for the repair of glasses.

I was visiting Launceston and needed my glasses adjusted, was walking by and they were super fast and friendly! Thank you for adjusting my glasses and being so nice about it!

Wonderful staff who gave First Class service. Thank you.

All the staff were great. My 94 year old father enjoyed himself. 🙂 Thanks

Have always offered professional service extremely helpful regarding any eyesight problems too. Short notice bookings always accommodated pays to shop local. You get what you pay for if you only want an eye test then that’s all you have to have. Have never felt obligated to purchase glasses and frames professionally fitted which is important. Have just gone in to browse frames but since COVID I imagine pre booked appointments would take priority.

Hands down best optometry experience I have ever had. Riya Makan has such a personable yet professional etiquette. I felt cared for, listened to and in safe hands. She went above and beyond to help cater to my questions and specific needs easily and efficiently. Jake was also so helpful and had a lovely kind and professional manner. Thank you Vivid optical team! Highly recommend, excellent experience.

Excellent store. Saw the Optometrist, Marion, who was wonderful. The store also looks lovely and has a great feel.