Reviews

I was visiting Launceston and needed my glasses adjusted, was walking by and they were super fast and friendly! Thank you for adjusting my glasses and being so nice about it!

Great service , on time and friendly

Lovely, friendly, helpful service. Trust them to look after my eye health.

Always a good experience,

I have been a long term patient with a serious eye complaints and the caring and professional staff have always been most helpful. I can highly recommend Vivid

the staff were nice and friendly and the clinic was clean and modern with plenty of space and light

Professional and friendly staff. Large premises, modern equipment and good range of frames. Bill the Optometrist was excellent in researching into issues with my eyes, taking time to listen and providing solutions. Personally I have found a notable improvement in moving from one of the large optical chains to Vivid.

Always a positive experience at Vivid. Riya is wonderful as are all the staff. Very caring and helpful and honest when choosing frames which I love.

I am a customer for 30 years and have never been disappointed. The service is friendly, caring and always a good experience. I know my eyes are here 'in very good hands' !

Not sure why their rating is low as I had a great experience. Got an appointment on short notice and felt like Riya was kind, thourough, and knowledgeable. The girl at the front desk was kind and efficient as well.

Nothing is too much trouble at Vivid Optical! My various visits have always been enjoyable. Professional standards are very high, caring and thorough. Front desk staff are lovely to deal with and rooms are very pleasant.

Friendly, welcoming, professional service. Couldn't ask for any better.

What a delightful place to visit for any advice regarding any eyesight issues. No fuss, easy and excellent service by both staff and specialist's. Would highly recommend them.

From reception to optometrist, I can't fault the quality of service provided by Vivid Optical

User friendly, knowledgeable staff. Great range of frames.

All staff deliver first class, friendly and helpful service. I can be confident of receiving excellent treatment at Vivid.

I got an appointment on very short notice, literally ten minutes after I called. They were all extremely nice, the optometrist was highly competent and communicated everything in a patient and friendly manner. Won’t go back there anytime soon solely because my eye sight is too good :P

I have found Vivid Optical to be excellent. Friendly, knowledgeable, efficient and caring.

Have always offered professional service extremely helpful regarding any eyesight problems too. Short notice bookings always accommodated pays to shop local. You get what you pay for if you only want an eye test then that’s all you have to have. Have never felt obligated to purchase glasses and frames professionally fitted which is important. Have just gone in to browse frames but since COVID I imagine pre booked appointments would take priority.