Reviews

Very helpful and friendly

I was visiting Launceston and needed my glasses adjusted, was walking by and they were super fast and friendly! Thank you for adjusting my glasses and being so nice about it!

I have found Vivid Optical to be excellent. Friendly, knowledgeable, efficient and caring.

All staff deliver first class, friendly and helpful service. I can be confident of receiving excellent treatment at Vivid.

It was a good experience.

Amazing service. The arm fell off my sunglasses earlier in the day - was walking past and stopped in to see if they could replace the screw. They had my sunglasses fixed, and me on my way within about 60 seconds. And didn’t even charge me! If that’s not top notch service then I don’t know what is. Thanks again - 20/20

Professional and friendly staff. Large premises, modern equipment and good range of frames. Bill the Optometrist was excellent in researching into issues with my eyes, taking time to listen and providing solutions. Personally I have found a notable improvement in moving from one of the large optical chains to Vivid.

Nothing is too much trouble at Vivid Optical! My various visits have always been enjoyable. Professional standards are very high, caring and thorough. Front desk staff are lovely to deal with and rooms are very pleasant.

I have had eye check-ups at Vivid Optical for a number of years and have always been impressed with the thorough service and the very friendly and helpful staff. On two occasions I needed an urgent appointment due to a foreign object having lodged in my eye. On both occasions I got an appointment the same day, and William Howe successfully removed the foreign object after carefully applying different tests – and all this without smudging my eye make-up! I can highly recommend Vivid Optical.

Nothing but excellent service and politeness from all staff. Will definitely be using again.

Lovely, friendly, helpful service. Trust them to look after my eye health.

Wonderful service..very friendly staff and helpful

Excellent service , these guys are a class apart. Service with a smile

the staff were nice and friendly and the clinic was clean and modern with plenty of space and light

User friendly, knowledgeable staff. Great range of frames.

Friendly, welcoming, professional service. Couldn't ask for any better.

I was recommended this store and received great customer service. The guy at the front desk even rang his supplier to get an answer for a product question I had.

My usual optometrist was on leave, but decided to see Miss Makan for this last appointment and found her to be very caring, helpful and thorough. I will be more than happy to see her again for my next eye examination.