Reviews

All staff deliver first class, friendly and helpful service. I can be confident of receiving excellent treatment at Vivid.

Lovely, friendly, helpful service. Trust them to look after my eye health.

Very professional service, highly recommended

I got an appointment on very short notice, literally ten minutes after I called. They were all extremely nice, the optometrist was highly competent and communicated everything in a patient and friendly manner. Won’t go back there anytime soon solely because my eye sight is too good :P

I am a customer for 30 years and have never been disappointed. The service is friendly, caring and always a good experience. I know my eyes are here 'in very good hands' !

My usual optometrist was on leave, but decided to see Miss Makan for this last appointment and found her to be very caring, helpful and thorough. I will be more than happy to see her again for my next eye examination.

All the staff at Vivid Optical are very friendly and helpful .A very professional staff ,and set up .

From reception to optometrist, I can't fault the quality of service provided by Vivid Optical

Excellent professional and friendly team

Professional and friendly staff. Large premises, modern equipment and good range of frames. Bill the Optometrist was excellent in researching into issues with my eyes, taking time to listen and providing solutions. Personally I have found a notable improvement in moving from one of the large optical chains to Vivid.

I always manage to find a frame I love! The most knowledgeable team and best range of frames in the area by far...

Hands down best optometry experience I have ever had. Riya Makan has such a personable yet professional etiquette. I felt cared for, listened to and in safe hands. She went above and beyond to help cater to my questions and specific needs easily and efficiently. Jake was also so helpful and had a lovely kind and professional manner. Thank you Vivid optical team! Highly recommend, excellent experience.

I have found Vivid Optical to be excellent. Friendly, knowledgeable, efficient and caring.

I was recommended this store and received great customer service. The guy at the front desk even rang his supplier to get an answer for a product question I had.

Excellent patient care and referral to optometrist ASAP

the staff were nice and friendly and the clinic was clean and modern with plenty of space and light

Always a positive experience at Vivid. Riya is wonderful as are all the staff. Very caring and helpful and honest when choosing frames which I love.

Nothing is too much trouble at Vivid Optical! My various visits have always been enjoyable. Professional standards are very high, caring and thorough. Front desk staff are lovely to deal with and rooms are very pleasant.