Reviews

I have found Vivid Optical to be excellent. Friendly, knowledgeable, efficient and caring.

It was a good experience.

Excellent service , these guys are a class apart. Service with a smile

Pleasant accurate very professional. Provided very good services to me for decades.

Visited the other day to confirm my need for glasses and information.

Very nice, spacious up to date optometrist. Great friendly staff and great range of glasses. Highly recommend them.

I have had eye check-ups at Vivid Optical for a number of years and have always been impressed with the thorough service and the very friendly and helpful staff. On two occasions I needed an urgent appointment due to a foreign object having lodged in my eye. On both occasions I got an appointment the same day, and William Howe successfully removed the foreign object after carefully applying different tests – and all this without smudging my eye make-up! I can highly recommend Vivid Optical.

I am a customer for 30 years and have never been disappointed. The service is friendly, caring and always a good experience. I know my eyes are here 'in very good hands' !

Very nice, spacious up to date optometrist. Great friendly staff and fantastic range of glasses. Highly recommend you visit the team at Vivid Optical.

Friendly, welcoming, professional service. Couldn't ask for any better.

Wonderful staff who gave First Class service. Thank you.

Have always offered professional service extremely helpful regarding any eyesight problems too. Short notice bookings always accommodated pays to shop local. You get what you pay for if you only want an eye test then that’s all you have to have. Have never felt obligated to purchase glasses and frames professionally fitted which is important. Have just gone in to browse frames but since COVID I imagine pre booked appointments would take priority.

Professional and friendly staff. Large premises, modern equipment and good range of frames. Bill the Optometrist was excellent in researching into issues with my eyes, taking time to listen and providing solutions. Personally I have found a notable improvement in moving from one of the large optical chains to Vivid.

Excellent store. Saw the Optometrist, Marion, who was wonderful. The store also looks lovely and has a great feel.

I would describe my treatment as very professional and competent. I strongly recommend Vivid Optical, which apparently won a national award recently. I can understand why it won that award.

the staff were nice and friendly and the clinic was clean and modern with plenty of space and light

Not sure why their rating is low as I had a great experience. Got an appointment on short notice and felt like Riya was kind, thourough, and knowledgeable. The girl at the front desk was kind and efficient as well.

Wonderful service..very friendly staff and helpful

Nothing but excellent service and politeness from all staff. Will definitely be using again.