Reviews

Excellent professional and friendly team

I was visiting Launceston and needed my glasses adjusted, was walking by and they were super fast and friendly! Thank you for adjusting my glasses and being so nice about it!

Always a good experience,

It was a good experience.

I would describe my treatment as very professional and competent. I strongly recommend Vivid Optical, which apparently won a national award recently. I can understand why it won that award.

I was recommended this store and received great customer service. The guy at the front desk even rang his supplier to get an answer for a product question I had.

Nothing is too much trouble at Vivid Optical! My various visits have always been enjoyable. Professional standards are very high, caring and thorough. Front desk staff are lovely to deal with and rooms are very pleasant.

Highly recommended

I am a customer for 30 years and have never been disappointed. The service is friendly, caring and always a good experience. I know my eyes are here 'in very good hands' !

User friendly, knowledgeable staff. Great range of frames.

Have always offered professional service extremely helpful regarding any eyesight problems too. Short notice bookings always accommodated pays to shop local. You get what you pay for if you only want an eye test then that’s all you have to have. Have never felt obligated to purchase glasses and frames professionally fitted which is important. Have just gone in to browse frames but since COVID I imagine pre booked appointments would take priority.

I have found Vivid Optical to be excellent. Friendly, knowledgeable, efficient and caring.

very professional business, I am very happy with my treatment by Bill. Staff very polite and very well presented and knowledgeable. Good stock of frames. A pleasure to use this business. Thanks.

Very professional service, highly recommended

Great service , on time and friendly

From reception to optometrist, I can't fault the quality of service provided by Vivid Optical

Very nice, spacious up to date optometrist. Great friendly staff and great range of glasses. Highly recommend them.

I got an appointment on very short notice, literally ten minutes after I called. They were all extremely nice, the optometrist was highly competent and communicated everything in a patient and friendly manner. Won’t go back there anytime soon solely because my eye sight is too good :P

My usual optometrist was on leave, but decided to see Miss Makan for this last appointment and found her to be very caring, helpful and thorough. I will be more than happy to see her again for my next eye examination.